SMS Terms & Conditions
Last Updated: February 28, 2026
BikeHealth Maintenance Alerts
BikeHealth ("we", "our", or "us") offers an SMS messaging program to deliver bicycle maintenance notifications directly to your mobile device. By opting in to BikeHealth Maintenance Alerts, you agree to receive automated text messages related to:
- Component service reminders based on your riding mileage
- Overdue maintenance alerts for your bikes
- Upcoming service interval notifications
- Account verification codes
These messages are designed to help you stay on top of your bike maintenance and prevent component failures before they happen.
Opt-In & Consent
By providing your phone number and selecting SMS as a notification method in your BikeHealth profile settings, you expressly consent to receive automated text messages from BikeHealth at the phone number you provided. Consent is not a condition of purchase or use of our service. You can use BikeHealth with email-only notifications at any time.
Message Frequency
Message frequency varies based on your notification preferences and riding activity. You control the frequency in your profile settings:
- Daily digest: Up to 1 message per day
- Weekly digest: Up to 1 message per week
- Monthly digest: Up to 1 message per month
You may also receive occasional one-time messages for account verification. Overall, you can expect to receive no more than approximately 30 messages per month depending on your chosen frequency.
Message & Data Rates
Message and data rates may apply. BikeHealth does not charge for SMS messages, but your mobile carrier's standard messaging and data rates may apply. Please contact your wireless carrier for details about your messaging plan.
How to Opt Out
You can stop receiving SMS messages from BikeHealth at any time using either of these methods:
- Text STOP to the number from which you received the message. You will receive a one-time confirmation message and no further messages will be sent.
- Update your notification preferences in your BikeHealth profile settings at my.bikehealth.app/dashboard/profile and switch your notification method to email only.
Help & Support
If you are experiencing issues with our SMS messages or have questions about the program:
- Text HELP to the number from which you received the message for assistance.
- Email us at support@bikehealth.app. We respond within 48 hours.
- Visit our support page at my.bikehealth.app/support.
Supported Carriers
Our SMS program is supported on all major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.
Privacy
Your phone number and SMS consent information will not be shared with or sold to third parties for marketing purposes. We use your phone number solely to deliver the notifications you have opted in to receive. For full details on how we handle your personal data, please see our Privacy Policy.
Contact Us
If you have any questions about these SMS Terms & Conditions, please contact us:
Email:
support@bikehealth.app